Talk about value! Invaluable to giving character to a session. Inspiring in elevating the quality of my NPC and beyond!
The primary use for me is to inspire me to go a few steps deeper in introducing and portaying characters. Out-of-character descriptions have become more complete, without taking more game time. Snappy, fast-burst enrichment of who these people are, regardless of whether they are passer-bys or important features of the story.
A secondary use that was fun, was printing out some of the included NPCs for my players to play on-the-fly. I was running a campaign where each session included flashback scenes for one of my players - so the other players played NPCs-turned-PCs for the scene. Everybody at the table instantly knew the tone of the scene, and jumped wholeheartedly to make the flashback a story-to-remember!
This is definitely a resource I will return to over and over in years to come!
[5 of 5 Stars!]